Grateful Patient and Heart of Gratitude programs

At Northern Arizona Healthcare, we are committed to improving health and healing people. Our healthcare colleagues work each day to meet this mission and live our values through serving our community. Our Grateful Patient Program is designed to celebrate and recognize the first-class care our physicians, nurses and staff provide to our region.

If you are grateful for the care you or your loved one received, we are here to tell you Your Gratitude Matters.

Did a nurse, physician or member of our team make a difference during your or your loved one’s stay? Honor them today with a Heart of Gratitude.

Your nominated member of our team will receive an acknowledgment letter and a custom-crafted lapel pin to wear proudly and show others they can earn one too!

The Heart of Gratitude Program, proudly presented by Loven Contracting in partnership with the philanthropy office, provides the opportunity for our patients and family members to nominate a particular staff member or department who made a difference in their care experience. This applies to both clinical and non-clinical staff.